Business Nutrients Tips

Archive for the ‘Sales’ Category

It has long been my conviction that the dominant factor in success is the set of mental habits possessed by the individual. Of no vocation is this truer than that of the salesman. “As a man thinketh . . .” applies to him in an all-important way. The techniques and skills, methods of approach, demonstration and closing are matters of demanding study and practice., These things are cold, mechanical, wooden and ineffective except as they are warmed, energized and implemented by the dynamics of a positive personality. A positive personality is never found apart from deep conviction, genuine belief in the fundamentals, the “copybook virtues” known and honored by men and women of character in all generations.

This conviction was strengthened in me some time ago when there came to hand a report of a questionnaire circulated among the members of a Sales Executives Club. These men and women are “top brass” in the sales departments of big business. They have responsibility for the distribution of their firm’s product; have in some cases hundreds, even thousands, of sales managers and salesmen under their guidance and direction. The recruitment, training and management of these forces are their daily concern.

The question asked these sales executives was: What are the qualities or traits of character you value most in salesmen? This is the list they offered, the traits being stated in the order of importance attached to them by these sales executives. There is food for thought here. Note for instance that “persuasiveness” is toward the end of the list. Most people would list the art of persuasion as perhaps synonymous with salesmanship but according to these sales executives there are other more import traits, they are listed below.

Dependability was chosen as the most important.

Integrity was next. With this trait the salesman is incapable either of being false to the trust his company places in him or to the real interests of his customer.

Knowledge of product is one of the three fundamentals of success in the field of selling.

Self Time-management Perhaps no vocation gives a man a greater degree of latitude. He must be a good “boss” for himself and exact a high degree of self-discipline for selling.

Work organization is efficiency in self-management. Much of a salesman’s time is wasted by the prospect. He must guard the balance jealously and make every minute count.

Sincerity excludes falsification of every shade. It must be real, few can “pretend” with success.

Initiative is the salesman’s spark plug.

Industriousness is devotion to the job, never being unemployed during work hours

Acceptance of responsibility for the car, for the sales material, records, samples and above all for the company’s good name and the customer’s good will.

Understanding of buyer motives this being another of the big three fundamentals of selling.

Sales ethics No longer is the slogan “caveat emptor” (let the buyer beware) but “caveat vendator” (let the seller beware).

Judgment is not inherited. It can be developed as a habit. Logic is a subject that should be a “must” for sales people.

Care of health, mental, physical, spiritual, financial.

Courtesy is more than politeness. It is consideration for others, deference to their opinions, their rank, their sex, their age.
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The competition is fierce and ad budgets are tighter than ever. If you’re looking to boost profits and gain market share, there are some things you can do to gain a bigger piece of the pie.

Give your product a distinct personality.
OfficeMax’s Rubber-Band Guy is an instantly identifiable, highly memorable character that has boosted sales and brand recognition. It personifies the brand while selling the message that whatever customers need they can get at OfficeMax.

Give them an interesting history lesson.
Some of the most common products we use today have the most interesting development histories. Hippocrates, the father of modern medicine, left historical records of a powder made from the bark and leaves of the willow tree to help heal headaches, pains and fevers. By 1829, scientists discovered that the salicin in willow plants was the key ingredient in aspirin, which was later repackaged and marketed by Bayer.

Sing your product’s praises.
Create a memorable catchy song, poem or jingle that that hooks in people’s minds. Gillette sold millions of razor blades using “The Best a Man Can Get,” which continues to stick in consumers’ heads, leaving a positive impression about the product’s unbeatable performance.

Re-package your product for the customer.
Create new convenience packaging that makes your product easier to buy, use or refill. Motor oil used to be sold in cans that required a punch-in can opener or separate punch-through spout. These were messy and troublesome to use. Now oil is sold in twist-open, easy-pour plastic bottles.

Let consumables take the lead.
Drop the price of your product, then promote and sell its consumables. Computer printers can be bought for as little as $20, yet the ink cartridges sell for $29 apiece. So don’t worry about making a big profit on devices, let your consumables take the lead.

Use viral marketing.
Viral marketing is any word-of-mouth or “tell a friend” mechanism that induces users to re-convey a marketing message to other sites or users. Leveraged by the power of the web and email, viral techniques can create exponential growth in your product’s visibility.
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1. Advertise Smart
Nothing risked nothing gained… Wise marketers understand the good sense in trying new advertising methods, but don’t go out on a limb to experiment. Are the advertising campaigns you’ve been using working, but not setting off the explosive response rates that you are looking for? Try this… experiment with about 20 percent of your advertising budget, and let the remaining 80 percent continue to do its job of keeping a steady stream of customers coming in.

2. Reduce and Multiply
Big isn’t always better, sometimes quantity is more effective. Try reducing the size of your current advertisements and run more. Surprisingly, short ads often generate more response than long ads. Yep, keep it short and sweet, and watch the results.

3. Liven up Your Ads
Take a look at your current advertisements. Are they full of active, lively, colorfully stimulating phrases? Yeah, get rid of all those boring words and replace them with phrases like…it’s as easy as 1, 2, 3… hurry! Don’t miss out…Save, save, save!…Act now!… That’s right, keep things hopping and full of action for effective advertising results.

4. Give ‘em the Warm Fuzzies
People buy products for the feeling they get from the purchase. How do you feel when you get a new car? Yeah, excited, proud and anxious to show it off a little bit. Keep in mind these feelings, and draw word pictures with your advertisements that will stimulate them. Yeah, you’ll be surprised at the results you’ll get from encouraging and dramatizing the desires of your readers.

5. Send Them a Postcard
It only takes a minute to read the back of a postcard. Most people are just like you – busy, busy, busy. Regardless of how busy we are, all of us automatically read postcards that are short, clear and concise. Send postcards with short ads to your target audience, and watch the flood of response sweep in.

6. Pay Your Customers to Advertise
Nothing is more effective than word-of-mouth advertising. That’s right! Your customers can say it better than you could ever say it, so why not let them? Yeah, implement a reward program for referrals and watch your sales climb.
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Have you ever had sales people who just never seem to make it no matter how hard they try? These sales people are one of the main factors for decline in business. Your sales people are the heart of your company and without good ones you will find it difficult to succeed in selling your products. To train good sales people you sometimes need to take a different approach.

Here are 10 tips that will save you from becoming the worst sales person in the company:

1. Not being punctual: being on time is very important to a customer. Take into consideration that many of your seasonal Christmas customers will be new. Your sales people will represent the first contact these customers have with your company. First impressions are lasting ones and your sales person need to make a good impression. Being on time will give a good impression to the client and increase their confidence in your company.

2. Poor presentation: some sales people just do not have all their ducks in a row and simply do not present the product well. A presentation is the first thing a customer will know about your product. If your product is not shown correctly to the customer he is very unlikely to buy.

3. Bad attitude: rudeness and unprofessional behavior is not acceptable under any circumstances. It is quite surprising that you will meet some sales people who are just plain rude and short with you the consumer. This gives the potential buyer the wrong impression about your company. They do not get a proper picture of the product, as they will probably not even wait for the presentation to end. You will lose many sales like this.
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