Business Nutrients Tips

Archive for April, 2011

I recently left the company I was working for and took a new position with a new employer at a much higher salary. My business is IT, and I left the comfort and stabilty of my old job to work for a startup firm which I think will be a big success. They knew they were going to have to pay for quality personnel so they had no problem meeting my demands in terms of salary, benefits and stock options. What I didn’t realize is that while they aren’t skimping on compensation, the office environment they provide leaves a lot to be desired.

I can put up with the miniscule cubical. I can live with the lack of natural light (although I feel like a cave troll). I can even do without the cafeteria, water cooler, and coffee maker. What I really miss is my old phone.

You see, my old phone was indeed, not an “old” phone. It was a multi-line handling, LCD displaying, caller IDing monster that gave me more options than a new car salesman. My “new” phone has none of those amenities. There is no transfer or hold button, no screen to display who is calling, no headset and no electronic directory. In short, the only difference between this phone and a Garfield phone you might buy at Spencer’s Gifts is that this phone isn’t shaped like a cartoon cat. My job would be so much easier and my days so much more productive if only we had a real office phone system in place. The current system is so poorly automated that only a very small percentage of the calls I get are actually meant for me. Likewise, I get several E-mails a day asking why I haven’t returned phone calls in regard to messages I never received.
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Let’s face it – time is probably our greatest resource. We never seem to have enough of it and it seems to pass so quickly. Well we won’t get any more of it and we can’t slow it down.

What we can do is make the most of the time we have. Here are some simple steps you can take to get the most out of your day.

1. Plan your day the night before – At the end of each day write out all the things you need to do the following day to achieve your goals. Pull together all the information you’ll need, phone numbers and relevant paperwork.

2. Prioritise the list – Number each item and do the nasty jobs first. There’s always the temptation to do the easy jobs first. However, think how the thought of doing the nasty jobs hangs over you as you do the easy stuff. Think how good you’ll feel when the nasties are out of the way and how motivated you’ll feel.

3. Stick to your list – Tick off each item as you go and don’t let yourself be distracted. The temptation is to handle the telephone and e-mails as they come in. The phone is hard to ignore but you could always pull out the plug and let it go to voice mail and switch off the email program. Make an agreement with yourself to check for messages every two hours or so.
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You are standing on a small stage yelling, “What’s the name of the game?!”
“Win as much as you can!!!” comes roaring back.
“Who’s responsible for your score?!”
“I am!!”

The audience is composed of ninety men, all prisoners in a federal maximum security prison.
One more thing – you’re a woman.

For three years, Alicia volunteered every Thursday at FCI (Federal Correctional Institute) in Bastrop, Texas-
“I used my skills as a corporate trainer to help these men learn to shift their perspective on themselves and the world.”
“Along the way the prisoners taught me as much, perhaps more, than I taught them.”
“In my training business, I use games as a way to break down barriers and shift perceptions. What I came to realize is that your behavior in a game is an exaggerated reflection of your behavior in real life.”

Games are an opening to behave true to our natures, to react immediately rather than with a careful response. Depending on the other players, we may monitor our behavior less in a game than in the real world, but we aren’t acting differently. In a game there are no emotional holds barred.

In a game, we are allowed to be more right brained than logical. After all, “It’s only a game.”

Saying something is only a game tends to trivialize its importance. Precisely because we view it as trivial, and of no importance, we can give ourselves permission to let our true natures out.

When we floated this idea before a number of colleagues, several of them told us stories of self-discovery. One woman, a very sweet and kind person in “real life”, was known as “the enforcer” when she played hockey in school. Another shared that, when she plays a game against total strangers she becomes “brutal” and highly competitive.

So if our true nature comes out in a game, what can we do with that information?

Can we transform situations so that we can be true to our nature? Can we make a game out of real world situations to allow our true nature to flourish? The obvious example is to view business as a game to be won. This implies competition and a winner take all attitude.

Yet Covey and others have told us about creating win-win situations. Is there such a thing as a win-win game – a game where everyone wins, where no one loses? Can you devise a game where you can put your competitive streak toward a larger goal? Can the proverbial pie be made larger? As someone said to me, to transform from “me winning” to “we winning”.

What’s the name of the game? Win as much as you can!

Who’s responsible for your score? I am!

The game Alicia played with the inmates was called “the handshake game”. She had them pair up by size, height and weight and explained the rules. “We’ll play the game for 45 seconds. You get one point when your hand taps his hip; he gets one point when his hand taps your hip.”

The vast majority of the pairs had a combined score of 0 points. A few pairs scored in the 10 – 20 point range.

But one pair scored 260 points.

The high scorers had realized that the name of the game and scoring responsibility did not define a win-lose (or “zero-sum”) game. That is, one person did not win at the expense of the other.

Of course, the entire thing was a set-up. Alicia paired them up by size, height and weight to set the expectation that it was an evenly matched contest. She got them chanting to get their excitement up.

And she neglected to tell them that the pair was a team and the team members’ scores would be combined.

“Deliberately I didn’t tell them they were supposed to cooperate with their partner. I also never told them who the competitors were.”

We all know that a “formal” team must cooperate to win. The revelation here was that by cooperating they could maximize their individual scores.

What’s the name of the game? Win as much as you can!

Who’s responsible for your score? I am!

The rules say nothing about preventing the other person from getting a high score. The pair who “got it” quickly settled into a rhythm of “one for you and one for me”. And they could have kept that up for as long as the game ran. Meanwhile, the other teams were struggling and would have exhausted themselves long before the winners did. And, when the few teams who did spot the pair who “got it” there were charges of “cheating” leveled at them. “We saw what they were doing but thought they were cheating or didn’t understand the rules.”

The cooperation – competition confusion is nicely summed up in the concept called “the prisoners’ dilemma”. Two people are arrested for a crime and there is enough evidence to put them both in jail for 1 year.
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The objective of multi-level marketing (MLM) is to sell the product or service and to encourage the client to become an independent distributor, who then sells the service or product as well. Leads are vital for any business to grow, and in order for the business owner to have the greatest success, the leads must be curious enough in the business opportunity to have expressed an interest. The prospects that have expressed an interest in becoming distributors are known as Targeted MLM Leads.

To find targeted MLM leads, business owners must first have ample knowledge of their target market. Are they self-starters? Do they have the commitment necessary to be part of a network? Business owners must also understand the product or service, the company mission statement, and its goals and objectives well enough to offer a good sales presentation. Delivering a presentation, however compelling, to someone that has not shown interest in the product, service, or business opportunity is a waste of time and resources.
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